Terms of Service

1. Acceptance of Terms

Welcome to MakerMind Academy. These Terms of Service ("Terms") govern your use of our website, courses, and services. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

These Terms constitute a legally binding agreement between you and MakerMind Academy. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

2. Description of Services

MakerMind Academy provides online educational services specializing in DIY, Fashion Design, and Home Decoration courses. Our platform offers:

• Online video courses and tutorials
• Downloadable course materials and resources
• Community forums and discussion groups
• Live webinars and interactive sessions
• Certificate programs upon course completion
• Student support and guidance

Our services are designed to help students develop creative skills in various crafting and design disciplines. We strive to provide high-quality educational content delivered by experienced instructors and industry professionals.

Course Access and Duration

Upon enrollment, students receive lifetime access to purchased courses unless otherwise specified. Course materials may be updated periodically to reflect current best practices and industry standards. We reserve the right to discontinue specific courses with reasonable notice to enrolled students.

3. User Accounts and Registration

To access certain features of our platform, you must create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Update your information to keep it accurate and current
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Security

You are responsible for maintaining the confidentiality of your account credentials. MakerMind Academy will not be liable for any loss or damage arising from your failure to protect your account information. You must notify us immediately if you suspect any unauthorized access to your account.

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in activities that may harm our platform, other users, or our business interests. You may also close your account at any time by contacting our support team.

4. User Conduct and Prohibited Activities

Users must conduct themselves professionally and respectfully when using our platform. The following activities are strictly prohibited:

Prohibited Content and Behavior

• Posting offensive, harmful, or inappropriate content
• Harassing, threatening, or intimidating other users
• Sharing copyrighted materials without permission
• Attempting to hack, disrupt, or damage our systems
• Creating multiple accounts to circumvent restrictions
• Sharing account credentials with unauthorized persons
• Using our platform for commercial purposes without permission
• Posting spam, promotional content, or irrelevant materials

Violation of these conduct rules may result in warnings, temporary suspension, or permanent account termination. We reserve the right to remove any content that violates these guidelines without prior notice.

5. Content and Materials

All course content, including videos, written materials, assignments, and resources provided by MakerMind Academy, are protected by copyright and other intellectual property laws. This content is provided solely for your personal, non-commercial educational use.

Usage Rights and Restrictions

You are granted a limited, non-exclusive, non-transferable license to access and use course materials for personal learning purposes only. You may not:

• Share, distribute, or resell course content
• Download or store content for distribution
• Modify, adapt, or create derivative works
• Use content for commercial purposes
• Remove copyright notices or proprietary markings

User-Generated Content

When you post content in our forums, submit assignments, or share projects, you grant MakerMind Academy a non-exclusive license to use, display, and distribute such content for educational and promotional purposes. You retain ownership of your original creations while giving us permission to showcase student work as examples of learning outcomes.

6. Payment Terms and Billing

Course fees are clearly displayed during the enrollment process. By purchasing a course, you agree to pay all applicable fees and charges. Payment processing is handled through secure third-party payment providers.

Pricing and Fees

Course prices may vary and are subject to change. Special offers, discounts, and promotional pricing are available for limited periods and may have specific terms and conditions. All prices are displayed in Canadian Dollars (CAD) unless otherwise specified.

Payment Methods

We accept major credit cards, PayPal, and other approved payment methods. Payment must be received in full before course access is granted. For subscription-based services, payments are processed automatically according to your chosen billing cycle.

Failed Payments and Billing Issues

If payment fails or is declined, course access may be suspended until payment is resolved. You are responsible for ensuring your payment information is current and accurate. Additional fees may apply for failed payment processing.

7. Refund and Cancellation Policy

We stand behind the quality of our courses and offer a satisfaction guarantee. Refund requests must be submitted within 30 days of course purchase.

Refund Eligibility

Refunds may be granted under the following conditions:

• Request made within 30 days of purchase
• Less than 30% of course content accessed
• Technical issues preventing course access
• Course content significantly different from description

Non-Refundable Items

The following purchases are not eligible for refunds:

• Courses purchased more than 30 days ago
• Completed courses or certificates earned
• Special promotional offers or discounted courses
• Individual course materials or downloads

Refund processing may take 5-10 business days depending on your payment method. Partial refunds may be considered on a case-by-case basis.

8. Intellectual Property Rights

MakerMind Academy owns or has licensed all intellectual property rights in our course content, website, and materials. This includes but is not limited to copyrights, trademarks, trade secrets, and proprietary information.

Copyright Protection

All course content is protected by copyright law. Unauthorized reproduction, distribution, or modification of our materials is strictly prohibited and may result in legal action. We respect the intellectual property rights of others and expect users to do the same.

Trademark Usage

MakerMind Academy, our logo, and related marks are trademarks owned by our company. You may not use these trademarks without our prior written permission. Any unauthorized use may constitute trademark infringement.

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your information.

10. Account Termination

Either party may terminate this agreement at any time. You may close your account by contacting our support team. We may suspend or terminate accounts for violations of these Terms, suspicious activity, or other legitimate business reasons.

Effect of Termination

Upon termination, your right to access and use our services will cease immediately. Course access may be revoked, and you may lose access to downloaded materials. Certain provisions of these Terms will survive termination, including intellectual property rights and limitation of liability clauses.

11. Limitation of Liability

MakerMind Academy provides educational services on an "as is" basis. We make no warranties about the completeness, accuracy, or effectiveness of our courses. Your use of our platform is at your own risk.

To the fullest extent permitted by law, MakerMind Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific course or service in question.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Quebec, Canada. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration or in the courts of Quebec, Canada.

Before pursuing legal action, we encourage users to contact our support team to resolve issues amicably. Most concerns can be addressed through direct communication and mutual understanding.