Your privacy is important to us. Learn how we protect and handle your personal information.
Last Updated: January 15, 2025
At MakerMind Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website, courses, and services.
This policy applies to all users of our platform, including students, instructors, and visitors to our website. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
We follow these core principles in handling your data: transparency, minimal data collection, purpose limitation, data accuracy, storage limitation, security, and accountability.
This Privacy Policy covers our treatment of personally identifiable information collected through our website, mobile applications, and other digital services. It does not apply to third-party websites or services that may be linked from our platform.
We collect various types of information to provide and improve our educational services. The information we collect falls into several categories:
When you create an account, enroll in courses, or contact us, you may provide:
We automatically collect certain technical information when you use our services:
We may receive information about you from third-party sources such as:
We use your personal information for legitimate business purposes and to provide you with the best possible educational experience. Our primary uses include:
With your consent, we may use your information for:
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
We work with trusted third-party service providers to deliver our services:
We may disclose your information when required by law or to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
We may share your information with your explicit consent for specific purposes, such as featuring your work in promotional materials or connecting you with other students for collaborative projects.
We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Understanding these technologies helps you make informed choices about your privacy.
You can control cookies through your browser settings and our cookie consent banner. Disabling certain cookies may limit some functionality of our website. Most browsers allow you to:
We may use third-party analytics and advertising services that place cookies on your device. These services have their own privacy policies governing the use of your information.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
When personal information is no longer needed, we securely delete or anonymize it according to our data retention schedule. You may request deletion of your personal information, subject to legal and contractual obligations.
Depending on your location and applicable laws, you may have various rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data.
To exercise any of these rights, please contact our Privacy Team using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by updating your communication preferences in your account settings.
MakerMind Academy is committed to protecting the privacy of children. Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
When creating an account, users must confirm they are at least 13 years old. If we discover we have collected information from a child under 13, we will delete that information immediately.
Users between 13 and 18 years old should have parental or guardian consent before using our services. We encourage parents to monitor their children's online activities and help them understand privacy and safety online.
Some of our courses may be appropriate for teenagers under parental supervision. In such cases, we recommend that parents review course content and participate in their child's learning experience.
MakerMind Academy operates globally, and your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.
When transferring data internationally, we use approved transfer mechanisms such as:
Your data may be processed in Canada, the United States, and the European Union. Our service providers are required to implement appropriate technical and organizational measures to protect your personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We are committed to keeping you informed about how we protect your privacy.
When we make material changes to this Privacy Policy, we will:
Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you do not agree with the changes, you may close your account and discontinue using our services.
If you have questions about this Privacy Policy or our data practices, please contact our Privacy Team:
Privacy Officer: [email protected]
General Inquiries: +1 (819) 824-3146
Mailing Address: 490 Chem. de Vassan, Val-d'Or, QC J9P 0C1, Canada
Response Time: We typically respond to privacy inquiries within 5 business days.